Super Size Your Team’s Phone Skills

Super Size Your Team’s Phone Skills

I just want to thank all of you for all the feedback on this article published in the September 2017 issue of Used Car Dealer Magazine.  It created just a flood on inbound requests for more information on sharpening phone skills.  Appreciate all of you reaching out....
3 Essentials on the Phone

3 Essentials on the Phone

  Heard of Click to Chat? Phone calls are becoming more and more relevant in this digital age of selling cars. Consumers research vehicle options online and then hit the call button on their smart buttons to ask targeted questions. It has never been more critical to...