Justin M Osburn
I am an independent automotive-dealer consultant and 20 Group moderator for NIADA. I have a family I enjoy spending time. My other hobbies include art, writing and reading. I have been issued a US Patent as well as a published author.
The Dealer Twenty Group program is NIADA’s flagship offering and has helped thousands of dealer-owners run their operations more profitably. Each year we conduct twenty group meetings all across North America. Whether it is one of our independent dealer, franchise, or manager groups, we have a Twenty Group […]
Meet & Greet: No Brooms Allowed By Justin M. Osburn Published in the BHPH Dealer Magazine December 2017 If you want to throw the broom away and polish up your sales department’s meet and greet, here are the 4 steps using my acronym “MEET”. Maintain the RIGHT “Greeters” […]
The automotive industry is certainly at an excited time in history, as we watch technology re-engineer profitable dealer models. While its been said that “the car business is changing” repeatedly over the past generations, at no time in history as the business of selling and repairing cars experienced […]
Independent Car Dealers maybe affected by Facebook’s announcement of a big and upcoming newsfeed change.
Facebooks News Feed is changing and it could be not so good for car dealer pages. Most car dealers have a personal Facebook page and a business page for their dealership. Facebook has added a ton of useful tools to digitally market inventory and build connections with online […]
Subscribe: Apple Podcasts | Android | RSSIn this second episode of the Retail Ready Podcast, Justin answers questions from Ronnie in Denver. Ronnie asks how to get his sales professionals to use his script when he is not around. Bob in Minnesota asks Justin how to retain longterm […]
Subscribe: Apple Podcasts | Android | RSSThis episode takes the first call from Shawn in Arizona who asks Justin how to stand out in a competition-heavy location. The link to the Chris Hurn’s / Ritz / Joshie story with pictures can be located here: https://justinosburn.com/2017/06/27/first-blog-post/ To ask Justin a […]
Published in the NIADA Used Car Dealer Magazine December 2017 At 14 years old, I learned to drive in a manual Isuzu, regular-cab, truck. I can recall sitting at a stop sign, atop a hill with the clutch and the brake mashed to the floor. Sweat began to […]