Heard of Click to Chat? Phone calls are becoming more and more relevant in this digital age of selling cars. Consumers research vehicle options online and then hit the call button on their smart buttons to ask targeted questions. It has never been more critical to have a team that is solid on the phone. While in Chicago, Illinois at a NIADA 20 Group, I put together a brief video on 3 essential parts to a phone call (part of the Sales Essentials Training Program). Like, Subscribe and Share and for more information on a 20 Group email me at justin@niada.com

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