You build rapport when you develop mutual trust, friendship and affinity with someone. Building rapport can be incredibly beneficial to your career – it helps you to establish good interpersonal relationships, and this can open many doors for you. In this short video, I am in Nashville Tennessee at a NIADA 20 Group meeting while the Stanley Cup Hockey Tournament is being played. Watch this short video to review some of the fundamentals of building rapport on the car lot. Make more friends and be more successful. For more information on a 20 Group you can email me at Please like, share and subscribe.

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